2011 Conference Training
Monday, November 14, 2011 1:00 pm - 5:00 pm
Motivation: Sometimes It Seems Like an Upward Climb
Maintaining motivation and good morale in your workplace can sometimes be a huge challenge in the emergency communications center—a place where we continuously deal with life and death situations, shift work, strong personalities, low pay and other issues. Whose responsibility is it to keep you motivated, and what does it take to make that happen? This program will discuss these subjects, as well as more ways to make that upward climb and stay on top. .
Maintaining motivation and good morale in your workplace can sometimes be a huge challenge in the emergency communications center—a place where we continuously deal with life and death situations, shift work, strong personalities, low pay and other issues. Whose responsibility is it to keep you motivated, and what does it take to make that happen? This program will discuss these subjects, as well as more ways to make that upward climb and stay on top. .
Nancy Brady
Nancy Brady is the coordinator of Iowa’s mandatory Telecommunicator Training Program, a position she has held since the program was established in 1998. She began her dispatching career in Nebraska in 1981, eventually moving to Iowa and continuing in the profession there. She has been a line telecommunicator, training officer, communications supervisor, and 9-1-1 coordinator. Additionally, she has worked as a reserve law enforcement officer. Nancy has served as Iowa’s APCO President and Vice President, and served on numerous committees on both the state and national levels.In 1991, Nancy was named Iowa’s Telecommunicator of the Year and the very first APCO International Telecommunicator of the Year. She has presented at many conferences across the country, including Alaska and Canada. In 2003, she was invited to Yucatan, Mexico to develop training for communications personnel there, and has returned twice to teach. Nancy’s motto and message to all telecommunicators is: “If you can learn to be a good telecommunicator, you can learn to do anything!”